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Our refund policy

Subject to the terms hereof, Self-Serve subscribers who purchase plans directly from the website may cancel and receive a full refund of their initial purchase within thirty (30) days after purchasing an annual plan and five (5) days after purchasing a monthly plan. Our refund policy does not apply to:

  • In-app purchases;
  • Customers who have used 25% of the plan limits capacity
  • Fees charged immediately after a free-trial period ends;
  • Attempted abuse of the refund policy (i.e., by subscribing and requesting refunds repeatedly);
  • Requests made after the specified periods;
  • Customers who have breached this Agreement or whose accounts were terminated in accordance with our Terms of Service
  • Customers who joined using a promotion that expressly disclaimed our refund policy;
  • Customers who have initiated a chargeback dispute; or
  • Enterprise plan customers.

View our full terms of service here