Moderation and safety overview
Communities know best
Moderator permissions overview
As a community grows, your platform can attract bots or spam users who have the goal to wreak havoc on your platform through dummy content, promotion of unrelated products, or collection of your user’s personal information for nefarious purposes. You may also find users that intentionally or unintentionally contribute to a negative atmosphere with inappropriate content, bullying, or trolling. To maintain a healthy and thriving community, you should form a moderation team to monitor and mitigate problematic content.
Creating chat rules
Every community is unique and needs different rules for chat. Here’s a guideline to follow for your community and feel free to add to it to make it a perfect fit for your users.
Building a moderation team
When creating a moderation team, you need to make sure that you have enough moderators to support the amount of chat messages being sent.
Banning a user
If a user is being a continuous problem, it may be time to ban them and remove them from the platform. In order to do this, you can click their avatar in chat and click ban user.