Building a moderation team

When creating a moderation team, you need to make sure that you have enough moderators to support the amount of chat messages being sent.

Moderators can be created to monitor all content on the realm, or only content from specific channels. Each way is valid; you just need to determine whether you want users more broadly looking at the community and moderating content, or if you want more dedicated moderators that solely focus on small sections.

When creating a moderation team, it is important to keep the safety of your moderators in mind because enforcement of rules often doesn’t make the enforcer the most popular user and this could lead to abuse. Give your moderators the choice to remain anonymous, giving them the ability to use a fake name or an avatar that doesn’t represent their real-life appearance.